Comments on: Can’t Connect Remote Desktop to Windows 7- How to Fix?

By: Eugene

Eugene — Tue, 17 Jan 2012 13:03:42 +0000

You may also want to try free Ammyy Admin
http://www.ammyy.com

It doesn’t require installation or specific config. It works behind gateways NAT without port mapping as well as within one LAN.

Good alternative though!

By: Adam

Adam — Tue, 10 Jan 2012 14:27:42 +0000

Hi, I am having a complicated problem connecting to my office machine using remote desktop. I can find my machine without an problem, but it has a problem with the credentials it seems. I’ve triple checked the credentials and they are correct.

My office machine is Windows 7 Ultimate 64 bit, and I am unable to remote into it from any other OS other than Windows XP. I’ve try Vista Vista 64 bit on the same network, Windows Server 2003 Standard Edition on the same network, and Windows 7 Ultimate 64 bit off the network (from home) without any success. However Windows XP from both a different location outside of the network and from a computer on the network in the office do work (I an unsure if they are 32 or 64 bit).

I have followed every step above (Option “Allow connections from computers using any version of RDP” picked from step 1), changed my computer name, account password (to something simple for testing sake), changed the static IP of my computer to one we’re completely sure no other computer within the office is using and have gone as far as disabling my Windows Firewall.

When connecting from an outside connection we are required to connect to a Sonicwall VPN which I can do so successfully and even connect to other machine within the network afterwards. I do not believe the VPN is the problem since I can connect to other machines from my home computer and computers inside the network can not connect to my office machine either.

Any help would be appreciated.

By: Alan

Alan — Sun, 11 Dec 2011 22:04:02 +0000

I am having trouble connecting to remote desktop.

My host is running windows 7 profession and my laptop is running windows 7 home premier. I am trying to log in with the laptop. When i am connected to the same wifi connection , I can log in to remote desk top and connect. When I take my laptop on the road and use an outside wifi connection, I get an error message that reads “Remote desktop can’t find the computer, This might mean that ———- does not belong to the specific network. Verify that the name and domain that you are trying to connect to.”

Not sure what i need to do. I can connect to other remote computers with my desktop. Not sure if I need to use a IP address instead of the computer name or If I need to adjust settings on the desktop.

Any ideas would be great.

By: robo vacuum

robo vacuum — Sat, 10 Dec 2011 20:28:08 +0000

Likely you’re doing nothing wrong, Just that your version of Windows might not support RDC – anything below W7 Professional will not

By: Roosevelt

Roosevelt — Sat, 03 Dec 2011 18:35:53 +0000

Hi,
Your post is very useful. I can RDP properly to my Windows 7 machine perfectly.
But for some reason it only works by the internal IP and not by the
Computer name. Any ideas?

By: RR

RR — Fri, 11 Nov 2011 14:28:57 +0000

I can RDC from my old laptop but cannot RDC from my new laptop. I have troubleshooted everything from the firewall to remote settings but keep getting the message that it can’t find the computer. Does anyone know what I’m doing wrong?

By: Sandy

Sandy — Wed, 09 Nov 2011 06:49:01 +0000

Thanks a lot. I was struggling to connect to Win7 from XP. Apparently it turned out that remote desktop services were not running.

By: Taras

Taras — Sun, 30 Oct 2011 22:52:58 +0000

Just wanted to say “thanks”! The Tip #2 (about the firewall) saved me a lot of time and helper to finish my work on schedule. Thanks again!

By: Anon

Anon — Tue, 23 Nov 2010 02:07:37 +0000

In Windows Vista, the services to enable in step 4 are:
* Terminal Services
* Terminal Services Configuration
* Terminal Services UserMode Port Redirector

Apparently Microsoft only remembered to change the names to “Remote Desktop” in Windows 7.

By: Total Tech

Total Tech — Wed, 11 Aug 2010 14:15:05 +0000

XP Pro SP3, funny thing is it only on this PC, I ready somewhere that a corrupt profile can cause this issue, so going to create a new one and try it later tonight