Why is My Printer Offline? there could be several reasons for that. In this guide, we will be showing you how to make an offline printer to online in Windows 10 or 8.1. Options have changed and you will not find the same settings to make a printer online as you did in Windows Vista or earlier Operating Systems. Usually, printers may go offline due to network or USB cable connectivity issue, paper jam, out of paper, any other printer hardware faults and sometimes printer driver corruption too. Mostly it will come back to online automatically when these issues are fixed, but sometimes you need to make a printer online manually and this guide shows you how to do it on Windows 10 or 8.1.
Making a printer online on Windows 10 or 8.1 is not like how we did in earlier Operating Systems such as XP, Vista (except Windows 7) by right clicking it and making online. Microsoft changed the way of making a printer online from offline in Windows 7 and on recent Operating Systems, we have already covered here how to make printer online in Windows 7.
Printer Offline in Windows 10 or Windows 8.1? Let’s Fix it
1) Go to control panel.
On Windows 8.1 or 8, press Windows Key with I ( WIN+I) or by using charm bar or else use these ways to reach control panel from this guide.
On Windows 10, you can search for devices and printers by entering ‘devices’ as shown below and click on the ‘Devices and Printers’. You can go to step 3 directly. It doesn’t matter whether you have USB, network, or wireless or any printer brands such as HP, Brother Epson, the following methods are same to bring back the printer online in Windows 10/8.1.
2) Click on Devices and Printers in Large or Small icons view of the control panel.
If the printer is in an offline state you would be seeing the tick mark front of ‘Use Printer Offline’. Remove the tick mentioned below and wait for some time printer to come online and resume printing.
If the printer comes online and goes offline again, that could be due to real connectivity or hardware issue on the printer. Better you fix those issues and restart the printer. Here are the few printer troubleshooting tips available for Windows 10 and 8.1.
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If It Is A Shared Network Printer
If the printer still shows offline, then you need to check the settings of the computer where the printer is attached (if it’s a shared network printer for you). The following settings need to be checked;
1) File and Printer sharing settings
2) Make sure the Network Discovery is turned on and Network sharing services is running
If it is a network printer, you can find out the IP of the printer and check the communication.
Restart The Spooler Service
Sometimes this method helps in bringing back the offline printer to online mode on Windows 8.1 and 10. Instead of restarting the computer, you can stop and start the print spooler service (which is one of the Windows services). We have already published a detailed guide about restarting the print spooler in GUI of Windows OS that can be done by any users with administrative rights. Read the guide here.
Hope this small guide would be useful to fix printer offline issue and how to get printer online in Windows 10 and 8.1. This should solve the problem mostly if your printer is not having any major hardware or network communication problem.