7 Things to Do When FaceTime Is Not Working on Your iPhone X, 8, 7 and iPad

FaceTime is loved by all iOS and Mac users. They use it all the time to contact their friends or family who is also using iOS devices such as iPhone, iPad and even Apple computers. FaceTime is very simple to use, and at most times, the video quality is a lot better than other video calling apps. It is very annoying when FaceTime is not working due to some network problems or outdated iOS version. In this article, we have listed some methods to solve the problem when FaceTime is not working. We have earlier mentioned few steps you can do when your iPad is charging slowly.

facetime not working - fix it like this

7 Simple Methods to do when FaceTime is not working on iPhone X, 8, 7 and iPad

Method 1: Update Your Device

The first thing to solve the FaceTime not working issue on your iOS device is to check for any software updates. Follow these steps to check for any updates:

  1. On your iPhone or iPad, go to Settings > General.
  2. In General, look for Software Update.
  3. Your device will look for any iOS updates.
  4. If there are any updates, let them install.

iOS updates usually solve this type of problem. If this method does not work, try these methods:

Method 2: Turn “On” FaceTime

If FaceTime not working on your iPhone or iPad, it may be because it is turned off in the Settings. You can turn on FaceTime through these steps:

  1. On your iPhone or iPad, go to “Settings” from the home screen.
  2. Then go to “FaceTime”.
  3. In the FaceTime page, check if the FaceTime toggle is on.
  4. If it is off, tap on the toggle to turn FaceTime on.Enable facetime when facetime is not working
  5. FaceTime settings will appear beneath the toggle.

Method 3: Check Date & Time

Sometimes, FaceTime may not work on iPhone because your time zone may not be correct or the time is being set manually. The correct date and time should match with the internet to work properly. Check the Date & Time settings:

  1. On your iPhone or iPad, go to Settings > General.
  2. In General, go to Date & Time.
  3. Toggle on the “Set Automatically” option if it is not turned on.
  4. Check if your iPhone has the correct time, date and time zonecheck the date settings on iPhone
  5. Restart your device.

Method 4: Reset Network Settings on Your iOS Device

Resetting the Wi-Fi and Network Settings on your iOS device can solve the FaceTime not working problem. Follow these steps:

  1. On your iPhone 6, 6s, 7 or iPad, go to Settings > General.
  2. In General, look for “Reset”.
  3. Select “Reset Network Settings”.reset network settings when facetime is not working
  4. This will delete all of the Wi-Fi settings and all of the saved networks on your iOS device.
  5. After the Network Settings have been reset, restart your device.
  6. When your iOS device restarts, connect to your Wi-Fi and check if FaceTime is working.

Method 5: Restart FaceTime

If FaceTime is not working on your iPhone X, 8 or even on the older models, you may be getting the “FaceTime waiting for activation” problem. People who had this problem would have this problem for some days, but restarting FaceTime can solve it. Here’s how to do that:

  1. On your iPhone or iPad, go to “Settings” from the home screen.
  2. Then go to “FaceTime”.
  3. Turn off “FaceTime” from the toggle at the top.
  4. Once FaceTime is off, turn off Wi-Fi and restart your device.
  5. As soon as your device restarts, turn on Wi-Fi and connect to your Wi-Fi network.
  6. Again, go to Settings > FaceTime and turn on the toggle at the top.
  7. If your iPhone or iPad asks for your Apple ID, enter it.
  8. FaceTime should work now.

Method 6: Try Turning on Airplane Mode

Turning on Airplane mode has helped some iOS devices in getting rid of the FaceTime not working error in newer versions of iOS. Do this to turn on Airplane mode:

  1. Just like in Method 5, turn off FaceTime.
  2. Swipe up from the bottom of the screen and turn on Airplane mode from the quick settings.
  3. Cellular and Wi-Fi networks will turn off once Airplane mode is on.
    airplane mode
  4. While Airplane mode is on, turn on Wi-Fi and connect to your network.
  5. Turn on FaceTime from Settings > FaceTime.
  6. Enter your Apple ID credentials if asked when you turn on FaceTime.
  7. Turn off Airplane mode from the quick settings where you turned it on in step 2.
  8. After a while, open FaceTime from the home screen of your iPhone and you enter your Apple ID credentials if asked.
  9. FaceTime should now work.

Even if this does not work, then try this last method:

Method 7: Factory Reset or Restore your iPhone or iPad

If nothing is working, usually the best solution is to Factory Reset your iOS device. Factory resetting your iOS device resets all settings to default, and it can solve your FaceTime app not working problem after you set up your device with your Apple ID. Follow these steps to do a factory reset:

  1. Make sure that you have a backup of your iPhone or iPad on iTunes on your Mac or Windows PC.
  2. Unlock your device and go to Settings > General > Reset.
  3. In “Reset”, select “Erase All Content and Settings”.
  4. Your device will ask you to enter your Apple ID password.
  5. Once you have confirmed that you want to reset your device, your phone will start to perform a factory reset.
  6. After the phone is reset, set up your device with your Apple ID and connect to your Wi-Fi.
  7. FaceTime should work now.

FaceTime is considered to be the best video calling app on iOS and Mac devices. Often on some devices, FaceTime gives errors and doesn’t work.  Hope one of the above methods would be helpful to fix the error and start using FaceTime on your on your iOS device.

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