[Solved] Router Login Page is Not opening in Web Browser

Knowing how to access the Internet router/Wi-Fi Access point configuration page at your home or organization (if you have permission) is always useful to manage many settings related to it. Accessing the router login page will allow you to change the Wi-Fi name, Wi-Fi password, security settings/policies, MAC filtering, and many other things. The most common default IP addresses of the router are or You can find the default IP at the backside of the router or access point. When you try to access the router login page from your desktop or laptop computer, sometimes you may get errors such as “Unable to connect to the internet”, “No internet, There is something wrong with the proxy server, or the address is incorrect” or “This site can’t be reached”. Here are the solutions to fix if the router login/configuration page is not opening on the web browser.

Router Login Page Main Image

Earlier we mentioned the steps about how to view all connected devices including wireless devices on a home Wi-Fi network by visiting the router configuration page. As (or other similar) login pages can give much information and status of the Wireless network, LAN network, ADSL/Internet connectivity status, and DHCP client list, it is always recommended to visit this page whenever required.

Steps to Fix Issues in Logging into Router configuration Page From Web Browser

Note: In this example, my router IP is, where ever you see it consider that as the most common (or anything different which is applicable for your network)

1) Make sure your device (laptop, desktop or smartphone) connected to the network.

Either it can be through a Wireless network or cable network. Also, if you have multiple networks at a single place, you need to connect to the correct network where you need to access the router or access point configuration page.

Follow the below steps to confirm the connectivity.

a) Check the IP address of the device.

Mostly the IP addresses will be assigned by the DHCP service of the router. If your device is connected properly to the network, it would have got a valid IP from the router.

Open the command prompt (type ‘cmd’ in search) and type ‘ipconfig’.

Below is the output in my case. Mostly (in small and basic network setup) the “Default Gateway” would be the router IP that you need to access.


b) Once you have the valid IP and know your router IP, do the ping test to confirm the network communication. In the command prompt, type ‘ping’, it should return a result as below.

Ping Reply

If any of the above steps failed, try these troubleshooting tips.

  • Check and make sure that the network adapters are enabled (Wireless or Local Area Network) in the control panel.
  • The network cable is connected correctly ( for LAN network)
  • Wireless network password is correct.
  • Disable and enable the network adapter (This will help your computer to reconnect the network and get new IP from the router)
  • Reboot the computer.

With these above steps, the laptop or desktop you are trying to access the router login page must have a valid IP and network communication to the router.

2) Assign static IP to your computer.

As said earlier, most of the routers provide IP automatically to all devices which connected successfully. But for some reasons, if your computer is not getting automatic IP (even after the troubleshooting steps in step 1), you can manually assign an IP to your computer.

This IP should be on the same subnet/series of the router IP, in this case, 192.168.1.x.

Open network connections settings and assign IP to the appropriate network adapter (Wireless or Local Area Network).

Assign Static IP

After giving the manual IP, do the ping test (ping to see whether it is replying successfully now. If so, we are good to go for the next step.

3) Before trying to access the router login page in the web browser, there is something you should know. Some of the routers (recent models) have the security feature that allows only the devices which connected on the LAN network to access the router admin page. For example, if your laptop connected to the wireless network, you can’t access the login page. Your computer must be connected physically to the router with a LAN cable. That is a nice feature for security and access restriction.

So, if the router has this feature enabled, make sure to connect it with the LAN cable to access the log in page.

Router Login Page Access Via Cable

4) Now typing the address in a web browser should bring the router login/configuration page.

Working Router Page

Additional Troubleshooting Steps if the Router Login Page is Not Opening

5) Check the web browser Proxy settings.

Internet Explorer and Google Chrome share the same proxy settings. If you have Mozilla Firefox, it has different settings. Check and make sure that there is no proxy address in the web browser. If the browser has a proxy setting, it will try to access the all websites via the proxy server, it may be applicable for the Internet sites, but the router login page is an internal page that should not be accessed through a proxy server.

Proxy Settings - is Not opening

If the router is working fine (that means, the internet and wireless network are working without any issues and no faulty indicators on the router hardware), the above steps must fix the issue is accessing the router login page.

Remember, most of the router login page is not SSL enabled, so make sure to type only or even without http, but not with https://.

Try different web browsers if you have doubt in the browser. Mostly the Google Chrome should open all router login pages with the all menus and components.

6) Sometimes, if you have a personal 3rd party firewall and Anti-virus
software, they might block the HTTP connectivity to your router IP. Check the network/firewall logs and see whether it is getting blocked. You may need to give exception to access the router IP.

I’m sure one of the above methods will help in accessing the router configuration login page from your Windows 10, 8.1 or any other computer. As long as you are connected to the router network and know the router IP and credentials, you should not face any issues. If you still encounter problems, let us know in the comments area. Also, if you fixed the problem with any other steps which not mentioned in this guide, do share with the community.

Dinesh is the founder of Sysprobs and written more than 400 articles. Enthusiast in Microsoft and cloud technologies with more than 15 years of IT experience.

1 thought on “[Solved] Router Login Page is Not opening in Web Browser”

  1. Hi Dinesh,
    I was facing “Unable to connect to the internet” error but after following your first 2 steps and ping test (ping, it was working fine. Thanks for sharing these simple tips.

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