[Solved] Router Login Page Not Working

Knowing how to access the Internet router/Wi-Fi Access point admin configuration page at your home or organization (if you have permission) is always useful to manage many related settings. Let us discuss the reasons and solutions if not working for you.

Accessing the router login page will allow you to change the Wi-Fi name, password, security settings/policies, MAC filtering, and many other things. The most common default IP addresses of the router are or You can find the default IP at the backside of the router or access point.

Why Can’t I Log in to My Router Admin Page

There could be several reasons if you can’t log in to your internet or wireless router admin page at Based on my experience and what I have encountered so far, here are the reasons why is not working.

  1. Your device (laptop or desktop) is connected to the wrong network.
  2. The Ethernet cable you are using is damaged or not connected properly.
  3. Your device did not obtain the correct IP address.
  4. The actual login page IP could be different; it is not
  5. Your device IP address is banned from login. This could happen if you try the wrong username and password to log in to the device continuously.
  6. You set the wrong IP address manually on the laptop or desktop.
  7. Internet proxy enabled on the web browser.

When you try to access the router login page from your desktop or laptop computer, sometimes you may get errors such as “Unable to connect to the internet”, “No internet, There is something wrong with the proxy server, or the address is incorrect”, “This site can’t be reached” or “refused to connect”.

Router Login Page Main Image

The (or similar) login pages can give much information and the status of the Wireless network, LAN network, ADSL/Internet connectivity, and DHCP client list; it is always recommended to visit this page whenever required.

Steps to Fix Router Configuration Page Not Opening Issue

Note: In this example, my router IP is; where ever you see it consider that as the most common (or anything different which is applicable for your network)

1) Connect to the Correct Network Properly

Ensure your device (laptop, desktop or smartphone) is properly connected to the correct network.

Either it can be through a Wireless network or cable network. Also, if you have multiple networks in a single place, you need to connect to the correct network where you need to access the router or access point configuration page.

2) Change the Cable and Ports

If you are connecting using the Ethernet cable, changing the cable and trying with the new cable are recommended. Also, try the different LAN ports on the router.

Make sure that the laptop/desktop and router side cables are connected properly, and you see the network activity link light.

3) Check the IP address of the device

It is critical to have the same IP series of the router on your device (laptop or desktop). Having the different IP series will not make the communication to the router.

Mostly the IP addresses will be assigned by the DHCP service of the router. If your device is connected properly to the network, it would have a valid IP from the router.

a) Open the command prompt (type ‘cmd’ in search) and type ‘ipconfig’.

Below is the output in my case. Mostly (in small and basic network setups), the “Default Gateway” would be the router IP you need to access.


b) Once you have the valid IP and know your router IP, do the ping test to confirm the network communication.

In the command prompt, type ‘ping’; it should return a result as below.

Ping Reply

If any of the above steps fail, try these troubleshooting tips.

  • Check and make sure that the network adapters are enabled (Wireless or Local Area Network) in the control panel.
  • The network cable is connected correctly ( for the LAN network)
  • The wireless network password is correct.
  • Disable and enable the network adapter (This will help your computer to reconnect the network and get new IP from the router)
  • Reboot the computer.

With these above steps, the laptop or desktop you are trying to access the router login page must have a valid IP and network communication to the router.

4) Assign static IP to your computer

As said earlier, most routers automatically provide IP to all devices connected successfully. But for some reason, if your computer is not getting the correct automatic IP, you can manually assign an IP to your computer.

This IP should be on the same subnet/series of the router IP, in this case, 192.168.1.x.

Open network connection settings and assign IP to the appropriate network adapter (Wireless or Local Area Network).

Assign Static IP

After giving the manual IP, do the ping test (ping to see whether it is replying successfully. If so, we should be able to access the admin page.

5) Verify the Router Login Page IP

Most routers come with the admin IP, but not all of them (Some models have For example, my office Huawei router admin page IP is

Instead of assuming and trying the wrong admin IP of the router, make sure to find the correct IP of your router model.

You can find the login page IP and other details on the back side of the router or the manual/documentation which came with that. Also, searching online about the router model will give the details of the default login IP.

Read Also: How to disconnect VPN on iPhone

6) Check Few Extra Security Layers on the Router

Before trying to access the router login page in the web browser, there is something you should know.

Some of the routers (recent models) have a security feature that allows only the devices connected to the LAN network to access the router admin page. For example, you can’t access the login page if your laptop is connected to the wireless network. Your computer must be connected physically to the router with a LAN cable. That is a nice feature for security and access restrictions.

So, if the router has this feature enabled, connect it with the LAN cable to access the log-in page.

Router Login Page Access Via Cable

Additionally, few routers have the features of account locked out. If too many bad attempts are made to log in to the router from a particular IP, it will be banned for further logins for a certain time. If that is the case, the page will not work for you.

To overcome this problem, you need to reboot the router to clear the locked-out or change the IP to different on the laptop.

Typing the address in a web browser should bring the router login/configuration page.

Working Router Page

7) Check the web browser Proxy settings.

Internet Explorer and Google Chrome share the same proxy settings. If you have Mozilla Firefox, it has different settings.

Check and ensure that there is no proxy address in the web browser. If the browser has a proxy setting, it will try to access all websites via the proxy server, it may be applicable for the Internet sites, but the router login page is an internal page that should not be accessed through a proxy server.

Proxy Settings - is Not opening

If the router is working fine with the internet and wireless network, and there are no faulty indicators on the router hardware, the above steps must fix the issue in accessing the router login page.

Remember, most of the router login page is not SSL enabled, so make sure to type only or even without http, but not with https://.

Try different web browsers if you have doubts about the browser. Mostly Google Chrome should open all router login pages with all the menus and components.

I’m sure one of the above methods will help in accessing the router configuration login page from your Windows 11/10, 8.1 or any other computer. As long as you are connected to the router network and know the router’s IP and credentials, you should not face any issues.

If none of the above steps works for you, doing the factor reset or replacing the router will be the final step.

If any of the above solutions did not fix the Windows PC issues, we recommend downloading the below PC repair tool to identify and solve any PC Issues.

PC Repair

Dinesh is the founder of Sysprobs and written more than 400 articles. Enthusiast in Microsoft and cloud technologies with more than 15 years of IT experience.

2 thoughts on “[Solved] Router Login Page Not Working”

  1. Hi Dinesh,
    I was facing “Unable to connect to the internet” error but after following your first 2 steps and ping test (ping, it was working fine. Thanks for sharing these simple tips.


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