A user asked me to remove fingerprint login from his Windows 7 laptop which is an HP Laptop. The biometric login was giving issue for him while logging in. After several attempts, finally, I found a way to remove it. The particular user wanted to remove fingerprint login from Windows 7 laptop because of whenever the laptop resumes from sleep or hibernation mode he can’t type password properly. The cursor was just flashing and after two or three characters it was going back to the first letter of the password. So, either he had to type the password very quickly or shutdown and restart the computer.
I suspected that this could be due to the fingerprint login option on the login screen. My guess was correct after I removed fingerprint login from Windows 7 login screen, typing password and resuming from sleep/hibernation of Windows became easy next time. Let’s see how to remove the fingerprint login option in Windows 7 that is applicable for Windows 8.1 too.
It is better to leave the fingerprint login option and use it on your computer, it is more secured than the normal password usage.
Steps I Tried to Remove FingerPrint Login
1) Remove Biometric Login from the Control Panel
I found this method in superuser forum to turn off fingerprint login in Windows 7 by switching off biometrics in control panel.
This option should appear in,
Control panel -> Hardware & Sound -> Biometric Devices, As shown below.
Unfortunately, I couldn’t find this option under Windows 7 Home Premium. It is available on the business version of Windows only. So this method did not help me. You can read more about this on superuser site here.
2) Disable Fingerprint Reader in the Device Manager.
It will be under Biometric devices in device manager. This method looked a good option for me. But, after the restart of Windows 7 HP laptop, the fingerprint login option came back. This time under fingerprint sign, it displayed that the device is not ready for fingerprint capture because I disabled the biometric device from device manager. Since the biometric login option was there at the login screen, this method also did not help me very well.
3) Remove Related Services from Startup
I removed the fingerprint/biometric related apps/services from the startup of Windows by using System configuration utility (Run – msconfig). Unfortuntunatly, once I restarted the laptop the original issue was there.
4) The Solution Worked – Uninstall Relevant Programs
Finally, I found out the program which is in charge of fingerprint capture and authentication on the HP laptop. It is one of the HP security authentication programs that came with the laptop. Once I uninstalled it, the fingerprint login option disappeared from the Windows 7 login screen.
If you are facing the same kind of problem, try to uninstall the software related to fingerprint capture and authentication on your computer. Mostly it will be the brand relevant utility, like Dell, HP, Toshiba. Each brand has its own software to capture and manage the biometric authentication. Note down the product name and uninstall it if you are not going to use them. In case you want to use again, you can download and install again. I’m sure this post will be helpful in removing fingerprint login in Windows 7 and 8.1 laptops.