Lenovo Laptop Touchpad Not Working [8 Ways to Fix]

The laptops are the portable devices that come with lots of problems when they get old; the primary reason behind this is their compactness. They have very less room to breathe and work efficiently; the same saying goes with touchpad issue on laptops manufactured by different OEM’s like hp, Lenovo, Dell etc. In this article, we will talk more about how to resolve Lenovo touchpad not working issue in more detail and will offer the best solutions to resolve this issue. Catch us after the jump!

  • The touchpad on laptops is an alternative to a full-size mouse that we use on desktop PC or with other hardware.
  • The functioning of a touchpad is vital as it is the main component on such a portable device to access anything or to make changes to any file.
  • There are alternatives available to manage stuff around, but we need to find way out to fix this problem permanently.
  • The easiest way to resolve this problem is by using the Fn or Function key on the Keyboard in combination with F8 or F4 ( the key combination will depend upon the Lenovo laptop model number).

If by holding Fn+F8 or Fn+F4 resolves the problem, then you are all set to go else we have few basic to advance level step by step guide to help solve the problem.

Please be informed to perform below touchpad troubleshooting step it would be nice to have an external mouse connected, as it will help the user to navigate across various option much quirkier and easier.

How to fix Lenovo Touchpad Not Working Issue?

1) Windows Troubleshooter

In Windows 10 PC there is inbuilt troubleshooter that finds and fix problems as and when it arises. To fix Lenovo touchpad not working issue, we can use keyboard troubleshooter to find and fix the touchpad malfunctioning.

To start the Windows troubleshooter users are requested to follow the below steps:

  • Go to start -> type -> control panel -> enter, this will open control panel window on the screen
  • In the second step, go to System and Security settings option
  • Under System and Security -> Security and Maintenance option select Troubleshoot common computer problems; this step will open Troubleshoot window
  • In the Troubleshoot window scroll down, under Find and Fix other problems -> select Keyboard -> click on Run the troubleshooter
  • After clicking on keyboard option, it will open keyboard troubleshooter and try to find and fix the problem with the touchpad.

Windows Troubleshooter

If in case the inbuilt troubleshooter is unable to fix the problem, then move over to next troubleshooting step.

2) Enable Touchpad from Control Panel

There are instances where due to any system updates or any third-party application installation process, it disables touchpad feature altogether from Windows.

In Windows 10 there is an easier way out to enable this option under control panel.

  • To enable touchpad from control panel, go to Start -> type “touchpad settings” -> enter
  • In the touchpad window, toggle the touchpad option to enable and test the touchpad

Touchpad Settings

3) Restore Default Touchpad settings

The third option to resolve Lenovo touchpad not working issue by restoring the touchpad settings to default.  By restoring the touchpad, any presets for touchpad configured will be removed.

Reset Lenovo Touchpad

To restore default touchpad kindly follow below steps:

  • Go to Start and type “touchpad settings” and hit enter
  • It will open the touchpad settings window
  • In the touchpad settings Window, scroll down, and in the end, there is an option to reset touchpad under “Reset your touchpad”
  • Click on the Reset button, and it will wipe out any preset for the touchpad and remove any blockages which may be impacting the touchpad functioning.

4) Update Touchpad drivers

There are instances where the Windows 10 is updated to the latest version; however, the touchpad driver version is not updated on time and may start creating problems. In such a scenario, it is essential to get the newest version of drivers for the touchpad and install them for compatible Windows version.

Driver Properties

To update touchpad drivers, please follow the below steps:

  • Go to start -> type “device manager” ->enter
  • In the Device Manager window go to Mice and other pointing device option
  • Select “Synaptic Pointing Device” -> right-click -> update drivers
  • In the next window, select “Browse my computer for driver software” -> “Let me pick from a list of device drivers on my computer” -> select the latest driver from the list -> next
  • Wait for Windows to perform driver update, once the update process is completed it will show “device updated successfully” and ask to restart
  • Please restart the laptop and check for any possible issues
  • Also, in case the issue is not resolved after installing the latest compatible driver, it is always recommended to install the generic drivers after the “Let me pick from a list of device drivers on my computer” window -> install and test

5) Rollback Device Drivers

There are instances when after installing the latest driver or even trying the generic drivers, the touchpad still not work. In that case, we need to remove the driver that we installed and restore it to its previous state.

Roll Back Driver

  • To start this process, go to start -> type “device manager” ->enter
  • In the Device Manager window go to Mice and other pointing devices option
  • Select “Synaptic Pointing Device” -> right-click -> properties
  • Select the “Driver” tab and “Roll Back Drivers.”
  • Once done, restart the laptop and check

6) Rollback Windows Update

If in case a complete patch of Windows update caused the Lenovo touchpad not working issue then we have to roll back the latest Windows update from the control panel.

Uninstall Latest Windows Update

  • To roll back Windows update, go to start -> Update and Security -> enter
  • In the next window, click on View update history -> in the next window select “uninstall updates.”
  • A new window will pop up with a list of Windows updates installed recently with a date stamp
  • Select recently installed updates and uninstall them one-by-one
  • Once the process is complete, restart the computer and check touchpad performance.

7) Change Power Management settings

There are instances where certain specific power management settings have also caused touchpad to stop working.

  • To fix this problem, go to start -> type “device manager” ->enter
  • In the Device Manager window go to Mice and other pointing devices option
  • Select “Synaptic Pointing Device” -> right-click -> properties
  • Go to “Power Management” tab -> uncheck the option for “Allow the computer to turn off this device to save power” -> ok
  • Close the device manager window and restart the computer

Touchpad Power Management

8) Disconnect External Connected Devices

Externally connected peripherals also sometimes cause such issue, to resolve this problem unplug all connected devices to the laptop -> restart the computer to clear cache and check touchpad performance.

These are all the options using which Lenovo touchpad not working issue can be resolved on Windows 10 PC. Do try the steps mentioned above and let us know in case of any problem in your comment section below.

Abhishek is a software engineer by profession, have worked with Fortune 50 companies globally. He holds many renowned certifications from Google, Microsoft, Adobe & many more.

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